We seek a highly personable and patient business tech ninja to work in a very fun and laid back, but still very busy office environment. We want the right balance of personality, expertise, critical thinking, patience, tech savvy and caring. This person will work in our Charlottesville office, and will do primarily remote work and sometimes on-premises jobs.
You are the right person if:
When given a free block of time at work, you choose to think about how to more efficiently deploy cloud servers rather than watch youtube cat videos (I'm not busting on funny cat videos here. Lunch or after work is a great time for this)! You deploy routers, servers, VPNs, O365 and Azure cloud hosting in your sleep. You argue the fine points of Android vs. iOS, you love SSDs, and above all else you give a darn about the quality of the repair and that a job is done right.
Your solutions are created by truly listening to the customers needs. You love the latest and greatest tech, but you don’t deploy it for deployments sake. You want to educate a customer, have a good laugh with them, and over time they even ask you how your kids are doing in school.
You would be passionate about growing a company focused on real people who provide really amazing support to real people. That means going the extra mile, making a follow-up call a day later to make sure the customer is all set, helping a customer understand that GSuite would likely be better since they Google Calendar and Gmail already, etc.
You understand that you are the key ingredient to success. That is, customers love their IT guy and you will be just that person. How you treat them, how well you fix things, and how connected they feel to you and your team matters to the long term success of the business. Happy techs lead to happy customers so you will be working in an environment with good pay, bonus opportunities galore, random acts of kindness regularly occurring, and a good office space in Charlottesville VA.
Our company is growing very quickly. We will ask much from you but the potential for great reward is very high.
Salary: $40,000.00 to $60,000.00 /year