Warehouse Manager

June 29, 2022
July 17, 2022
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Job Description:

Position: Direct Hire / Full Benefits Package

Essential Functions:

  • Maintains and develops a highly effective organization to fulfill Direct-to-Consumer retail products to customers in a timely manner within 24-48 hours.
  • Ensures that the proper management oversight, expectations and methods for maintaining a safe and healthy work environment within all operations.
  • Oversees hiring, training, evaluation and productivity of warehouse staff. Ensure the warehouse has a positive and inclusive work environment.
  • Oversees and manages relationship with 3PL’s to ensure operations meets customer demands and requirements. Responsible for ensuring contract requirements are fully met.
  • Works with the Director of Retail to prepare for and successfully manage seasonal peaks and day-to-day service levels.
  • Manages resources expertly while driving continuous improvements and achieving various financial, operational, service and organization improvement targets.
  • Works with others throughout the organization to understand business, industry and operational realities and trends that impact the Distribution Center performance.
  • Adapts quickly to internal and/or external changes, needs for new capabilities or disruptions that affect service, costs, facilities, associates (Shipping or 3PL), etc.
  • Ensures clear and measurable KPIs are in place for all operations. Manages in a fact-based manner and ensures effective measurements are in place across the distribution network.
  • Work with shipping providers to maintain competitive pricing and service levels.
  • Responsible for ordering all packaging and supplies for the warehouse.
  • Responsible for inventory accountability in the warehouse. This includes maintaining proper bin locations, conducting cycle counts, resolving inventory discrepancies and assisting with yearly comprehensive inventory.
  • Oversees the forklift training and certification program.
  • Develops annual expense and capital budgets, working with designated retail team members.
  • Ensures capital maintenance and upgrades are performed on a timely basis and consistent with budget to ensure on-going and safe operations. Proposes capital enhancements to improve service quality, productivity improvements, throughput or storage expansion, etc.


  • 5-10 years’ experience in supply chain operations including extensive experience in both warehousing and material handling automation.
  • Professional experience should be gained predominately in high volume, fast moving consumer facing industries. Retail industries preferred.
  • Strong computer skills using POS systems, Windows and Excel spreadsheets.
  • Positive motivator of hourly and team leaders as measured by retention and positive views of the working environment.
  • Experience working with 3PL partner(s) to accomplish short- term and long- term business goals.
  • Experience managing an hourly direct workforce as well as third party logistics providers.
  • Excellent negotiation skills as well as verbal and written communication skills. Ability to negotiate important contracts with outbound and inbound shipping resources.
  • Experience with importing containers from overseas.
  • Highly adept at balancing and achieving complex objectives related to service, cost, safety, organization health and stability, and customer requirements.
  • Ability to influence internally and externally at all levels of an organization.
  • Strong strategic thinking skills and proven ability to apply industry best practices to a growing operation.
  • In depth knowledge of distribution terms, warehouse operations, workforce management, productivity, and material handling equipment.
  • Must have experience with automated and mechanized material handling equipment.
  • Expert knowledge of industry and functional trends and best practices.

Physical Demands and Work Considerations

  • There are many interruptions and the person in this position must be able to maintain focus and maintain accuracy in this environment.
  • The need to stand for periods of time, lift to 25 lbs. or work in a non-temperature- controlled environment.
  • Must adhere to all Foundation policies.


  • Bachelor’s Degree, in supply chain or operations related field preferred

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